CASE STUDY

Cloud Governance Modernization
with Daily Operational Visibility

Unifying joiner, mover, leaver processes, provisioning, access requests, license governance, and daily monitoring into one modern operating model for secure, efficient, and compliant cloud operations.

Daily ops dashboard JML visibility Forecasting & trends Reduced license waste
Operational Overview Last 7 days
Joiners 124 ↑ 12%
Movers 38 ↑ 5%
Leavers 22 ↓ 8%
Provisioning success 98.7% ↑ 1.4%
Open access requests 61 ↑ 6%
License waste alerts 14 ↓ 2%
Weekly IAM Activity Forecast
Actual Forecast
May 5 May 12 May 19 May 26 Jun 2
Industry Enterprise technology /
cloud-heavy environment
Use case Cloud governance
modernization
Annual volume Thousands of daily
identity events
Delivery model Centralized monitoring
and automation

The Challenge

  • Scattered visibility across multiple cloud applications and tools.
  • Reactive issue handling led to delays and access risks.
  • Unclear provisioning status for joiners, movers, and leavers.
  • Excess SaaS licenses contributed to unnecessary spend.

The Solution

  • Centralized dashboard for daily operational visibility.
  • JML orchestration with automated provisioning and deprovisioning.
  • End-to-end access request tracking and SLA monitoring.
  • License waste detection through usage and inactivity insights.
  • Trend and forecast visibility to plan capacity and optimize spend.
JML / source event
Identity governance
policy
Provisioning &
approvals
Application sync
Operational
monitoring
Forecasting &
optimization

ROI / Impact at a Glance

92% Policy compliance
50% Faster issue response
98.7% Provisioning success
14 Recurring license waste alerts surfaced

Implementation Effort Breakdown

Delivered through a focused cross-functional effort.

Discovery 30h Dashboard design 40h Integration build 80h Data modernization 50h Forecasting 30h Hypercare 10h
Total: 240h

Operational Views Included

Joiner / Mover / Leaver tracking Real-time JML visibility with status, timelines, and completion metrics.
Provisioning queue visibility Monitor in-progress tasks with SLA and ownership tracking.
Access request trends Track request volume, approvals, denials, and turnaround time.
License waste monitoring Identify inactive and under-utilized licenses to reduce unnecessary spend.
Forecast reporting Trend analysis and forecasting to plan capacity and optimize operations.

Atikes helped us bring structure and speed to our access reviews. Manager engagement improved significantly, and we now have clear visibility to reduce risk and meet audit expectations.

Head of IAM Governance Global Retail Enterprise

Need daily visibility across your identity environment?

Atikes helps organizations modernize cloud governance, reduce risk, and optimize cost with real-time operational visibility and intelligent automation.